At 44k, the wellbeing of our players comes first. This page outlines the tools, resources, and guidelines we provide to help every player in Bangladesh enjoy gaming safely, responsibly, and within their personal limits.
Gambling is a form of entertainment, not a way to earn income. Losses are always possible. If you ever feel that gambling is negatively affecting your finances, relationships, or mental health, please use the tools described on this page or contact our support team immediately at [email protected]. Help is always available.
Our Commitment
The 44k platform is strictly for adults aged 18 and above. Every player must pass mandatory age and identity verification before depositing or withdrawing. We use KYC checks to ensure compliance with our 18+ policy at all times.
Set daily, weekly, or monthly deposit caps on your 44k account to keep spending within a budget you are comfortable with. Limit reductions take effect immediately; increases require a 24-hour cooling-off period to protect against impulsive decisions.
Enable session time reminders to receive an alert when you have been playing for a preset duration. Taking regular breaks helps maintain perspective and prevents the kind of extended play that can lead to poor decision-making.
If you need a complete break from gambling, 44k offers self-exclusion periods ranging from 30 days to permanent account closure. During a self-exclusion period, your account is suspended and you will not receive any promotional communications from 44k.
A cooling-off or time-out feature lets you pause your account for a short period — from 24 hours up to 6 weeks — without committing to a full self-exclusion. This is useful if you feel you need a brief reset without closing your account permanently.
Our dedicated player welfare team is available around the clock to assist any player who feels gambling is becoming a problem. Reach us at [email protected] — all enquiries are treated with complete confidentiality and without judgement.
Account Controls
Navigate to Account Settings → Responsible Gaming → Deposit Limits. Select daily, weekly, or monthly. Enter your preferred maximum in ৳ Taka. Reductions apply instantly; increases have a mandatory 24-hour review window before taking effect.
Go to Account Settings → Responsible Gaming → Session Reminders. Set an alert to notify you at 30, 60, or 120 minutes of continuous play. The alert appears as an on-screen notification and cannot be dismissed without acknowledging it.
Visit Account Settings → Responsible Gaming → Take a Break. Choose a duration from 24 hours to 6 weeks. Your account will be immediately suspended for the selected period. You cannot override a time-out once it is activated.
Go to Account Settings → Responsible Gaming → Self-Exclusion. Choose a period of 30 days, 90 days, 180 days, 1 year, or permanent closure. During exclusion, your account is fully locked, deposits are blocked, and all marketing is halted.
Know the Signs
Responsible gaming starts with self-awareness. If you recognise any of the following patterns in your own behaviour, we strongly encourage you to use one of the tools above or contact our support team for guidance. There is no shame in seeking help — it is the responsible thing to do.
Self-Assessment
Answer the following questions honestly. If you answer "Yes" to three or more, we recommend activating a deposit limit or time-out, and speaking with our support team.
Our Commitment
At 44k, responsible gaming is not a checkbox — it is a core part of how we operate. We believe that a sustainable and trusted platform is one where players feel safe, informed, and in control of their activity at all times. Every feature we build and every policy we enforce is designed with player welfare as a non-negotiable consideration.
Our responsible gaming programme covers every player on the 44k platform in Bangladesh, from casual sports bettors who enjoy a ৳500 wager on a Bangladesh Tigers cricket match, to regular casino players exploring our live dealer tables. The same protections and tools are available to every account holder regardless of their deposit history or activity level.
Staff Training: All 44k customer support agents undergo responsible gaming awareness training as part of their onboarding programme. They are equipped to recognise the language and behaviour patterns associated with gambling harm, to handle sensitive conversations with empathy, and to guide players through the process of activating account restrictions quickly and without friction.
No Pressure Marketing: 44k does not send promotional material — bonus offers, free spin notifications, or reload promotions — to players who have activated any responsible gaming tool, who are in a cooling-off period, or who have been identified as at-risk by our monitoring systems. We also honour opt-out requests immediately and permanently.
Underage Gambling Prevention: 44k requires every new player to verify their age and identity through our KYC process before any deposit can be made. We strongly encourage parents and guardians in Bangladesh to use parental control software on shared devices to prevent underage access to online gambling platforms. If you suspect a minor has accessed a 44k account, contact us immediately at [email protected] and the account will be suspended pending investigation.
Responsible gaming is a shared responsibility. 44k will always do our part — but we also ask every player to stay honest with themselves about their relationship with gambling. The tools are here, the support team is available around the clock, and there is never any judgement from us. If in doubt, reach out.
Get Help
For responsible gaming support, account restrictions, or self-exclusion requests, email us at [email protected] with subject "Responsible Gaming Request". We respond within one business hour, 24/7 Bangladesh Standard Time.
Our live chat service is available on the 44k platform around the clock. Any support agent can immediately escalate your conversation to our dedicated player welfare team. You do not need to explain your situation to multiple agents.
Every responsible gaming enquiry is handled with complete confidentiality. Your account standing, bonus eligibility, and service access are never negatively affected by asking for help or requesting account restrictions.
Deposit limits and time-out requests are applied to your account within minutes of being received. Self-exclusion takes effect immediately upon confirmation. You do not need to wait for a review period when restricting your own access.
If you are concerned about a family member's gambling behaviour, contact us at [email protected]. While we cannot share account details with third parties, we can advise on the steps available and escalate concerns to our welfare team for review.
Our complete responsible gaming policy, including the terms governing self-exclusion, cooling-off periods, and deposit limit reviews, is set out in the 44k Terms & Conditions. We encourage all players to read this documentation carefully.
Explore our games, bet on cricket, and enjoy the 44k platform — always within a budget you are comfortable with and in full control of your account.
44k — Bangladesh's Trusted Online Casino & Sports Betting Platform·bKash · Nagad · Rocket·18+ Only·Play Responsibly